Work History

Executive Administrative Coordinator - Kardo Creative

• Executive Assistant to the Chief of Staff

• Generate regular reports for the marketing team and CEO

• Human Resources to the marketing team.

• Assists in processing bi-weekly payroll and time monitoring

• In charge of recruitment of staff from the Philippines

• CRM management

Social Media Manager/Admin Virtual Assistant - PACE Live Entertainment

• Write and distribute email, and correspondence

• Assist in the preparation of regularly scheduled reports

• Maintain contact lists

• Provide general support for the managers

• Manage and oversee social media content

• Measure the success of every social media campaign

• Monitoring the company's brand on social media.

• Responding to comments on each of our accounts.

Social Media Manager - Taragala Travel and Tours

• Develop, implement, and manage social media strategy

• Manage and oversee social media content

• Measure the success of every social media campaign

• Engage with the online community and respond to comments and requests.

• Relay community feedback to relevant internal stakeholders.

• Devise and implement community communication initiatives.

Sales Support Specialist - LSEG, formerly Refinitiv

• Engage with sales and other colleagues to facilitate collaboration and faster order fulfillment

• First line of support for Account Managers on order processing and system queries.

• Salesforce Lightning and help drive sales adoption by knowledge sharing when needed.

• Document handling

• Respond to ad hoc data requests from sales management. I monitor Account Managers’ pipeline clean-up, accuracy, and adherence to standard methodologies.

Travel Planner - Taragala Travel and Tours

• Obtaining information from clients and making travel arrangements as per their specifications.

• Designing cost-effective travel packages that suit clients’ needs and budgets.

• Booking excursions, flights, and hotels, as well as arranging transport according to client specifications.

• Making recommendations regarding travel safety, visas, and immunizations.

• Conducting research, which may include visiting hotels, resorts, and restaurants.

• Maintaining a high degree of professionalism and maintaining client confidentiality.

Event/Wedding Coordinator - SOFEM

• Plan event with attention to financial and time constraints

• Research vendors (catering, decorators, musicians etc.) and choose the best combination of quality and cost

• Manage all event operations (preparing venue, invitations etc.)

• Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standard

• Oversee event happenings and act quickly to resolve problems

• Evaluate event’s success and submit reports.

Freelance Graphic Designer

• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop, Canva and Lightroom.

• Planning concepts by studying relevant information and materials.

• Illustrating concepts by designing examples of art arrangement,

• Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.

• Communicating with clients about layout and design.

• Reviewing final layouts and suggesting improvements when necessary.

Customer Support Executive - Refinitiv

• Expert in handling phone, live chat and email queries

• Has background in equites, bonds, funds, FX and other asset classes.

• Can work with high service level

• Above average in Customer Satisfaction Surveys

Financial Service Representative - Sykes Asia Inc

• Handled phone queries for a financial account like Annuities

• Passed series 6 licensure exam

• Coordinate mentorship programs for new FSEs

Sales Representative - Stream Global Services

• Handled inbound sales call for a mobile account

• Managed to work under a quota-based metric